BM Clinivio
The short answer
BM Clinivio replaces the patchwork of scheduling, records, billing and reminders that most clinics run on. It is built around the front desk and the patient, and it was rolled out across a multi-site dental group in nine days.
BM Clinivio replaces the patchwork of scheduling, records, billing and reminders with one calm system, designed around the patient and the front desk.
What it does
- Smart scheduling & reminders
- EMR & e-prescription
- Billing, GST & insurance
- Patient app & feedback loop
What it connects to
- WhatsApp for reminders and confirmations
- Payment gateways
- Accounting systems
- Lab and diagnostic partners
Controls
- Clinical records edited only by clinical staff
- Access scoped by role, per site
- Patient communications require recorded consent
- Full change history on records and billing
- No-shows
- −42%
- Setup
- 1 day
Figures come from delivered engagements and depend on volume, data quality and process maturity. The measurement window behind any of them is available on request.
Seen in production
Eleven clinics, one calm system, live in nine days
Scheduling, records, billing and follow-ups had been four disconnected tools and a WhatsApp group. BM Clinivio replaced all of it without a training week.
- No-shows
- −42%
- Front-desk time saved
- 2.1h/day
- Go-live
- 9 days
- across 11 sites
The engagement it sits inside
A product on its own rarely solves the loop. This is the engagement BM Clinivio is normally delivered as part of.
Customer operationsWhatsApp AI Agents for Business
A WhatsApp AI agent runs a business conversation end to end on the WhatsApp Business API: qualifying a lead, answering from your own content, taking an action in a backend system, and handing to a human at defined triggers. Branemind builds these with consent checks, policy guardrails and CRM-aware context.
Questions we get asked
How long does a multi-site rollout take?
The published rollout took nine days across eleven sites, staged so the diary moved before records and billing. Your timeline depends on how much historic data has to come across.